Delivery and Collection Information

Last order dates for Christmas delivery



UK

Standard Delivery: Order by midnight, Friday 20th December
Next Day Delivery: Order by 7pm, Sunday 22nd December
Furniture Delivery (UK Only): Order by midday, Wednesday 11th December
Click & Collect: Order by 7pm, Thursday 19th December

Northern Ireland, Highlands & Channel Islands

International Delivery: Order by 7pm, Thursday 19th December

Republic of Ireland, Holland, Belgium & Luxembourg

International Delivery: Order by 7pm, Monday 16th December

Austria, Germany, Spain & Portugal

International Delivery: Order by 7pm, Friday 13th December

USA & Rest of Europe

International Delivery: Order by 7pm, Thursday 12th December

Rest of the world

International Delivery: Order by 7pm, Friday 6th December

Last order dates for New Year's delivery



UK

Standard Delivery: Order by 7pm, Friday 27th December
Next Day Delivery: Order by 7pm, Monday 30th December
Click & Collect: Order by 7pm, Thursday 26th December

Northern Ireland, Highlands & Channel Islands

International Delivery: Order by 7pm, Monday 23rd December

Republic of Ireland, Holland, Belgium & Luxembourg

International Delivery: Order by 7pm, Monday 23rd December

Austria, Germany, Spain & Portugal

International Delivery: Order by 7pm, Friday 20th December

USA & Rest of Europe

International Delivery: Order by 7pm, Tuesday 17th December

Rest of the world

International Delivery: Order by 7pm, Monday 16th December
We want to make ordering from us as positive as possible, so we have a range of delivery and collection options. Delivery For all delivery types, once your order is dispatched our couriers will send you an email with your tracking information. Standard Delivery £3.95 (free for orders £60 and over)

Delivery within 2-4 working days (an additional day may be needed for Northern Ireland, Highlands and Channel Islands).
Excludes furniture and some oversized items.
Next Day Delivery£5.95 (£2 for orders £60 and over)

Deliveries to UK mainland: Next Day Delivery orders must be placed before 7pm (Sunday to Thursday) for delivery the next working day. Next Day Delivery orders placed after 7pm on a Thursday will be delivered the following week (excludes bank holidays).
Excludes weekends.
Excludes deliveries to Northern Ireland, Highlands and Channel Islands.
Excludes furniture and some oversized items.
Saturday Delivery£6.95 (£3 for orders £60 and over)

Order by 7pm on Friday.

Orders placed after 7pm on a Friday will be delivered the following Saturday.

Excludes deliveries to Northern Ireland, Highlands and Channel Islands.
Excludes furniture and some oversized items.
InternationalPrices and timescales vary (free for orders £60 and over)

We ship worldwide (exclusions apply, please visit our Help Centre).
Excludes furniture and some fragile and oversized items.
For more information on international delivery, customs charges and import tax please visit our Help Centre.
Greeting cards and Gift Cards1-3 cards – £1.25

4+ cards – £2.50

Delivery in 1-3 working days.

Furniture£35 (free for orders £750 and over)
Mainland UK: 1 to 2 weeks
Northern Ireland: 1 to 3 weeks
Pre-order Furniture: Up to 10 weeks for UK and Northern Ireland
Dedicated furniture couriers will contact you to book your delivery Monday to Friday.
For full furniture delivery information please click here.
ParcelShop and OB Store Click and CollectParcelShop £3 (free for orders over £30)
Our fastest collection option.
Reduce carbon footprint.
Delivery within 2-4 working days.
Visit www.evri.com to find your nearest ParcelShop (UK only).
Excludes deliveries to Northern Ireland, Highlands, Channel Islands and where ParcelShop delivery is unavailable.
Excludes furniture and some fragile and oversized items.
Once your order is dispatched our couriers will send you an email with your tracking information.
OB Store Click and Collect £2.50 (free for orders £30 and over)
Delivery within 2-4 working days.
Excludes furniture and some fragile and oversized items.
Once your order arrives in store our team will text or email you.
Currently unavailable in our Dublin Store

For more information please visit our Help Centre or contact our Customer Service Team.

Last updated 04/12/2024