Terms and Conditions

b) “Force majeure” means any clause affecting the performance by Oliver Bonas of its obligations arising from acts, events, omissions, happenings or non-happenings beyond its reasonable control including (but not limited to) governmental regulations, fire, flood or any disaster or industrial dispute affecting a third party.

c) “Working days” means Monday to Friday, excluding Bank or other public holidays.

b) All orders are subject to acceptance and to availability of the goods ordered. Oliver Bonas is entitled to refuse any order placed by you.
c) You undertake that: 1. all details you provide to us for the purpose of purchasing goods or services offered on our website are correct and 2. the credit or debit card you use to make a purchase from us is your own or your company’s card, that you are authorised to use it, and that there are sufficient funds or credit facilities to cover the cost of any goods or services you order from us. We reserve the right to obtain validation of your credit or debit card details before providing you with any goods or services.

b) Oliver Bonas reserves the right to change prices without prior notice.

b) If Oliver Bonas is unable to deliver the goods within 30 days of the date of order, the Customer will, as its sole remedy, be entitled to cancel the order and require any monies paid to Oliver Bonas in respect of that order to be refunded. In order to cancel, the Customer must send written notice of cancellation to Oliver Bonas after the above date, but before delivery of the goods or notification from Oliver Bonas that the goods are ready for delivery.

c) Oliver Bonas does not accept liability for shortages or damage to deliveries unless the Customer notifies Oliver Bonas of the shortage or damage in writing within 7 days of receipt of the delivery.

d) The customer has to accept the goods when they are ready for delivery.

e) Delivery is deemed to take place when the goods are delivered to the Customer’s nominated address, whereupon the risk of loss, breakage and all damage and all other risks shall pass to the Customer.

f) Title in the goods does not pass to the Customer until payment is received in full by Oliver Bonas .

g) If the customer cannot accept delivery, Oliver Bonas may at its option:

(1) store and insure the goods at the Customer’s expense and risk or (2) sell the goods at the best price reasonably obtainable and (after deducting reasonable storage insurance and selling costs) pay to the Customer any excess over the sale price or charge the Customer for any shortfall or (3) re-arrange delivery provided that Oliver Bonas may charge the Customer for the additional delivery costs incurred.

b) If Oliver Bonas cannot supply the goods ordered by the Customer, Oliver Bonas reserves the right to offer goods of equal or superior quality at no extra cost. In such a case, if the Customer does not wish to accept the alternative goods offered, he or she may cancel the order and require the refund of any money paid to Oliver Bonas in respect of that order. This shall be the sole remedy of the Customer in these circumstances.

b) All goods supplied by Oliver Bonas are warranted to be generally free from defects in workmanship and materials and fit for the purpose for which such goods would normally be used. If you purchase goods in the course of your business, all other express or implied terms or warranties relating to the goods are excluded to the fullest extent permitted by law. Subject to this, however, goods are not tested or sold as being fit for any particular or for use under specific conditions, unless expressly agreed in writing. All services provided by Oliver Bonas will be provided with reasonable skill and care and within a reasonable period. If you purchase services in the course of your business, all other express or implied terms or warranties relating to the services are excluded to the fullest extent permitted by law. 

c) Subject to the right of consumers to return goods for refund under The Consumer Protection (Distance Selling) Regulations 2000 Oliver Bonas does not sell products on a trial basis. Customers are strongly advised to check suitability and specifications of products before ordering. d) In the event that Oliver Bonas, at its discretion (unless the Consumer Contracts Regulations apply), agrees to accept the return for credit of unwanted products, the goods must be returned within the guidelines of the Returns Policy.

b) A ‘manifest error’, as the term is used in sub-paragraph a) above, means, in relation to an incorrect price, a price quoted in error by Oliver Bonas which is more than 10% less than the price that would have been quoted had the mistake not been made.

b) If any provision in this agreement is held to be invalid or unenforceable, it shall be deemed severed from the Agreement and this shall not affect the validity or enforceability of the remaining provisions. 

c) Any waiver of a breach of this Agreement must be in writing 

d) Any variation of this Agreement must be in writing and signed by a duly authorised Oliver Bonas official. 

e) The headings are for convenience only and shall not affect the interpretation of these terms and conditions.
f) Any notices given under these terms and conditions shall be in writing and sent: (1) by first class pre-paid post to the last known address of the party, or (2) by e-mail to the last notified e-mail address of the party.
g) The notice shall be deemed served: (1) two working days after posting, or (2) after system confirmation of e-mail delivery.
h) These terms and conditions shall be governed by and construed in accordance with the laws of England and the parties submit to the exclusive jurisdiction of the English courts.
i) Oliver Bonas may, at its discretion, record telephone transactions for staff training and quality control purposes.