Delivery and Collection Information

We want to make ordering from us as positive as possible, so we have a range of delivery and collection options.

Delivery

For all delivery types, once your order is dispatched our couriers will send you an email with your tracking information.

Standard Delivery

£3.95 (free for orders £60 and over)

Delivery within 3-5 working days (an additional day may be needed for Northern Ireland, Highlands and Channel Islands).
Excludes furniture and some oversized items.

Next Day Delivery – Currently unavailable

£5.95 (£2 for orders £60 and over)

Deliveries to UK mainland: Next Day Delivery orders must be placed before 7pm (Sunday to Thursday) for delivery the next working day. Next Day Delivery orders placed after 7pm on a Thursday will be delivered the following week (excludes bank holidays).
Excludes weekends.
Excludes deliveries to Northern Ireland, Highlands and Channel Islands.
Excludes furniture and some oversized items.

Saturday Delivery – Currently unavailable

£6.95 (£3 for orders £60 and over)

Order by 7pm on Friday.

Orders placed after 7pm on a Friday will be delivered the following Saturday.

Excludes deliveries to Northern Ireland, Highlands and Channel Islands.
Excludes furniture and some oversized items.

International

Prices and timescales vary (free for orders £60 and over)

We ship worldwide (exclusions apply, please visit our Help Centre).

Excludes furniture and some fragile and oversized items.

For more information on international delivery, customs charges and import tax please visit our Help Centre.

Greeting cards and Gift Cards

1-3 cards – £1.25

4+ cards – £2.50

Delivery in 1-3 working days.

Furniture

£35 (free for orders £750 and over)

Mainland UK: 1 to 2 weeks
Northern Ireland: 1 to 3 weeks
Pre-order Furniture: Up to 10 weeks for UK and Northern Ireland

Dedicated furniture couriers will contact you to book your delivery Monday to Friday.

For full furniture delivery information please click here.

ParcelShop and OB Store Click and Collect

ParcelShop

£3 (free for orders over £30)
Our fastest collection option.
Reduce carbon footprint.
Delivery within 3-5 working days.
Visit www.evri.com to find your nearest ParcelShop (UK only).
Excludes deliveries to Northern Ireland, Highlands, Channel Islands and where ParcelShop delivery is unavailable.
Excludes furniture and some fragile and oversized items.
Once your order is dispatched our couriers will send you an email with your tracking information.

OB Store Click and Collect

£2.50 (free for orders £30 and over)
Delivery within 3-5 working days.
Excludes furniture and some fragile and oversized items.
Once your order arrives in store our team will text or email you.
Currently unavailable in our Dublin Store

For more information please visit our Help Centre or contact our Customer Service Team.

Last updated 22/11/2024