contact us

Our Customer Service team is always happy to hear from you.

You may find all the help you need by following the links below or by visiting our Help Centre.

If you're experiencing issues with our website. Try the following steps:

•Clear your cache and cookies.

•Switch to a different browser or device.

•Log out of your OB website account and check out as a guest.

If you haven’t found the answers you were looking for and you’d like to chat to us, please click on one of our contact methods below.

email us

Email: askus@oliverbonas.com

We’ll get back to you within 48 hours. We ask that you avoid submitting duplicate queries as this may delay our response.

live chat

The quickest way to contact us. Look for the grey OB Chat button at the bottom of your screen to start a live chat with a member of our Customer Service team. We’re online from 9am and aim to reply within 10 minutes.

call us

+44 (0)20 8059 2414

customer service
opening hours

Monday – Friday: 9am – 6pm
Weekends: 9am – 5pm
Bank Holiday hours may vary.

For us to resolve your query as quickly as possible, please provide as much information as you can when submitting your request, including proof of purchase, order number, photos and videos, if applicable. If you would like to contact one of our other OB teams, please click on the relevant department below to send them an email:

contact us

United Kingdom

Ireland